Awaaz.De provides IVRS platform for Mahila Housing SEWA Trust

Beginning in early 2015, Mahila Housing Sewa Trust (MHT), a NGO founded in Ahmedabad, engaged Awaaz.De as technology partner. MHT works for water access, sanitation and equal housing in 200 urban slum areas all over Ahmedabad. Awaaz.De worked with MHT to integrate Streams, our group voice messaging service, with MHTs housing board project that entails payment recovery from tenants.  Awaaz.De met with the program manager and project coordinator to get know how our technology is helping them and their organization. Ms. Bharati Bhosale, Program Manager, MHT,  said that the regular voice payment reminders to tenants mobile phones have made tenants more alert. “Tenants now keep their dues ready. When our sisters (the collection staff) make their visits, the money is ready unlike earlier when our sisters found it quite difficult to acquire the dues… they used to have arguments and keep coming back most of the time.” She also added that in April 2015, 55% of their tenants received the voice payment reminders. This number is gradually increasing, she said. She also talked about a particular instance wherein a tenant almost forgot to keep the sum ready when the collection staff approached her. “A tenant claimed she fell asleep but the voice reminder woke her up and she arranged for the sum and paid her dues.” In general, work and daily operations for the MHT collection staff have thus become much less strenuous. However, has the IVRS technology helped MHT from a managerial perspective? Ms. Bhosale responded in the affirmative. She said, “management has become easier. We are saving on unnecessary time and costs that were spent on simply collecting dues. We did not know or use IVRS before. For our sisters this is a completely new yet interesting experience”. When asked about her views on the use of  ICTs for MHT’s projects, Ms. Bhosale said that ICTs and their knowledge is indispensable in this day and age.“When I was new to MHT I did not know how to operate a computer, but I had to learn. Likewise, our sisters, women must learn and access ICTs, or else they’ll be left behind, thrown far away from the mainstream… they have to learn”, she signs off. To know more read MHTs Facebook post ICT to enhance the informational capabilities of the Poor and Awaaz.Des role. The post Awaaz.De provides IVRS platform for Mahila Housing SEWA Trust appeared first on Awaaz.De.

zum Artikel gehen

Awaaz.De and Sesame Workshop India partner to build Healthy Futures for Children and Communities

“Information and communications technologies (ICTs) can play a critical role in improving health care for individuals and communities.” HealthConnect International ICTs are proving to be highly effective instruments for addressing major problems, and imp

zum Artikel gehen

Connected for the greater good: Awaaz.De sets up a Free helpline for Platelet Donors

On June 4th 2015, a Platelet Donors Helpline was launched by Mr. Khushroo Poacha the founder of IndianBloodDonors.com. Awaaz.De is proud to be the technology partner for PlateletDonors.org. This helpline is free of cost and serves, to quickly and easily,

zum Artikel gehen

Data Collection Through Audio Podcasts

Awaaz.De is pleased to announce it is a recipient of the Bill & Melinda Gates Foundation 15th Round Grand Challenges Exploration award. The 59 winners from 16 countries were selected in a blinded and champion-based review process from an applicant poo

zum Artikel gehen

Awaaz.De and Craft Silicon forge partnership to enhance Next Mile Customer Engagement

March 21, 2023 In a bid to bolster stakeholder confidence and provide a delightful customer experience, Indias leading financial technology providers Awaaz.De and Craft Silicon have announced a partnership for automated last-mile connectivity. In ad

zum Artikel gehen

Awaaz.De Raises Angel Round To Strengthen Outreach and Impact

Awaaz.De is pleased to announce we have a raised Rs.60L angel round, facilitated by our incubator CIIE, from investors Samir Shah, Mr. Varun Aggarwal and Dr. Vijay Aggarwal. For the last five years Awaaz.De has developed mobile solutions leveraging the po

zum Artikel gehen